IT Consulting and Support

We provide comprehensive IT consulting and managed service solutions designed to strengthen cybersecurity, streamline operations, and ensure business continuity. Our offerings are tailored to meet the evolving demands of small and medium-sized businesses across a range of industries, including biotech, manufacturing, software development, and professional services.

Through a combination of strategic consulting and proactive service delivery, we help organizations modernize their IT infrastructure, reduce risk, and support scalable growth.

Our core service areas include:

Managed IT Services
Flexible managed service plans designed to proactively support your technology environment. Includes 24/7 monitoring, patch management, endpoint protection, remote support, helpdesk services, system maintenance, and SLA-driven response times—delivered through customizable packages to fit your business requirements and budget.

Advanced IT Security
Design and deployment of enterprise-grade security frameworks, including firewall architecture, intrusion detection/prevention systems (IDS/IPS), endpoint protection, network segmentation, Zero Trust implementation, and regulatory compliance with standards such as PIPEDA, HIPAA, and ISO 27001.

Data Protection & System Recovery
Development and implementation of comprehensive business continuity and disaster recovery (BCDR) strategies. Services include automated and encrypted backups, full system imaging, bare-metal recovery, cloud replication, and high-availability failover configurations to ensure data integrity and rapid recovery.

Hardware & Software Lifecycle Management
Full lifecycle support for IT assets—from procurement and deployment to diagnostics, repair, warranty tracking, and decommissioning. We manage desktops, laptops, servers, networking equipment, and software licensing to maximize uptime and asset ROI.

Cloud Solutions & Migration Services
Expert planning and migration to cloud environments including Microsoft 365, Azure, and Google Workspace. Services include hybrid cloud infrastructure, identity management, virtual desktop infrastructure (VDI), secure file sharing, backup integration, and remote workforce enablement.

Cybersecurity & Risk Management Consulting
End-to-end cybersecurity services, including security assessments, penetration testing, vulnerability management, policy and compliance development, user awareness training, incident response planning, and ongoing risk mitigation strategies.

We partner with each client to develop tailored IT strategies that align with your business objectives, reduce operational complexity, and future-proof your technology landscape. Whether you're looking for ongoing managed support or specialized consulting for a major IT initiative, we’re here to help your business thrive in a secure, connected world.

 With over 20 years of hands-on experience in enterprise IT, Casper IT Services delivers reliable, scalable, and secure technology solutions tailored to your business. From infrastructure and cloud architecture to cybersecurity and managed services, we provide the expertise to support your critical systems and long-term IT strategy.