Casper IT Services Ltd.
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Casper IT Services Ltd.

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  • Home
  • Appointments
  • Contact Us
  • Company
    • About
    • Blog
    • How To's
  • Services
    • Consulting
    • Cyber Security
    • Managed Services
    • Maintenance Plans
    • Project Management
    • Support
    • Training

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Maintenance Plans

 

Comprehensive IT Support & Managed Services

We offer a full spectrum of IT services designed to support and secure your business infrastructure—whether on-site, remote, or hybrid. Our solutions are scalable, customizable, and built to meet the specific operational, compliance, and performance needs of your organization.


On-Site and Remote Support Options

Flexible support models provide both on-site technician dispatch and secure remote assistance. We offer responsive helpdesk support, scheduled maintenance visits, and remote monitoring capabilities to ensure continuous uptime and quick issue resolution.


Managed Services

End-to-end managed service agreements (MSAs) that include monitoring, patching, antivirus, system optimization, and reporting. Tailored SLAs ensure the right level of support, with options for 24/7 coverage, proactive maintenance, and strategic IT planning.


Patching and Maintenance

Centralized management of security updates and system patches across servers, workstations, and network appliances. We use tools like WSUS, Intune, or RMM platforms to automate patch deployment, minimize risk, and maintain compliance with security standards.


Backup Solutions

Robust local and cloud-based backup strategies using platforms such as Veeam, Datto, or Acronis. We design solutions based on your recovery point objectives (RPOs) and recovery time objectives (RTOs), with encrypted, redundant backups and regular restoration testing.


Cloud Support (AWS, Azure)

Consulting, deployment, and management of cloud infrastructure on AWS and Microsoft Azure. Services include identity and access management (IAM), cost optimization, hybrid networking, workload migration, and business continuity planning in the cloud.


Wireless and Network Support & Installation

Complete wired and wireless network services—from design and installation to monitoring and optimization. We implement secure, segmented Wi-Fi with WPA3, VLANs, and enterprise-grade access points (e.g., Cisco Meraki, Ubiquiti, Aruba), along with firewall and switch configuration.


Antivirus, Malware Prevention & Recovery

Deployment of enterprise-grade antivirus and EDR platforms such as Microsoft Defender for Business, SentinelOne, or Sophos. Services include proactive threat monitoring, real-time alerts, malware removal, system recovery, and incident response support.


Asset Management

Lifecycle tracking and reporting for all IT assets using platforms like Lansweeper or Microsoft Endpoint Manager. Monitor procurement, deployment, compliance, and retirement to maintain full visibility and control over your hardware and software ecosystem.


Mobile Device Management (MDM)

Enforce mobile security policies and manage devices using platforms like Microsoft Intune, JAMF, or VMware Workspace ONE. Support includes remote wipe, app control, encryption enforcement, and secure access configuration for both company-owned and BYOD devices.

All service plans can be fully customized to align with your organization's size, industry requirements, security needs, and budget. Whether you need full infrastructure management or supplemental IT support, we provide solutions that scale with your business.


Copyright © 2023 Casper IT Services Ltd - All Rights Reserved.

Email - Info@casperitservices.ca

Phone - 236-808-2828


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