General Support

We provide expert technical support across a wide range of platforms and environments, ensuring that your devices, systems, and networks run reliably and securely. Our services are available on-demand—no contract required—with flexible pay-as-you-go options tailored to your needs.

Comprehensive support for desktop and laptop systems across macOS, Windows, and major Linux distributions (e.g., Ubuntu, Red Hat, CentOS). Services include hardware diagnostics, component replacement, OS installation and configuration, driver updates, performance tuning, and cross-platform integration.

Setup, configuration, and troubleshooting for iOS, Android, and Windows-based smartphones and tablets. Includes email synchronization, secure remote access setup (VPN, MDM), OS upgrades, app deployment, and mobile policy enforcement.

Installation, configuration, and optimization of network infrastructure including managed/unmanaged switches (Layer 2/3), routers (static and dynamic routing), and enterprise-grade wireless access points (e.g., Ubiquiti, Cisco, Aruba). VLAN setup, QoS tuning, PoE provisioning, and firmware management included.

Installation and ongoing support for next-generation firewalls (NGFWs) including Fortinet, pfSense, SonicWall, and Cisco Meraki. Services include access control policy creation, IPS/IDS configuration, NAT rules, VPN gateway setup, geo-IP filtering, and real-time log monitoring.

Onboarding and securing of Internet of Things (IoT) devices such as smart cameras, sensors, environmental monitors, and access control systems. Network segmentation (VLANs), traffic analysis, and firewall rules are implemented to reduce attack surface and protect business-critical systems.

End-to-end setup and hardening of SOHO environments including secure Wi-Fi, VPN access, local file servers or NAS, remote access, and printer/scanner integration. Includes recommendations on power protection, structured cabling, and remote monitoring tools.

Deployment of enterprise-class antivirus and antimalware solutions (e.g., Bitdefender, Malwarebytes, SentinelOne). Services include threat identification, infected system isolation, root cause analysis, full remediation, and data recovery. Post-incident hardening and security audit also available.

We offer pay-as-you-go support services for clients who need professional IT assistance without the commitment of a managed service agreement. Ideal for small businesses, temporary setups, or one-time technical interventions.